Our No-Risk Taste Guarantee

We know you’ll find a favorite product at ZEGO, but we also know that everyone’s “delicious” is different, otherwise there would only be one flavor in the world!

If you are new to ZEGO or trying a new product, we recommend you order a variety pack of bars and/or a single of bag any of our other items that interest you.

If you aren’t happy with your product, please send us your feedback at customerservice@zegofoods.com and we will work to fix the issue for you by either sending another product we think you’ll enjoy, refunding your cost up to $30, or giving you a store credit.

 

Our Purity Transparency Guarantee


 

  • We guarantee we use trusted 3rd party labs to test our products for cross contact with allergens, gluten, chemicals and metals* and report the results to you through the QR T-CODE on each ZEGO package and on our website.

  • We do not release any products that show measurable amounts of allergens or gluten (our facility is also free from 12+ of the most common allergens).

  • We seek ingredients that test at minimal-to-no residue from glyphosate, chemicals, pesticides and herbicides.

  • Please note that other than allergens and gluten, we cannot guarantee every test will show no measurable amounts of glyphosate, other pesticides, or heavy metals.

    Here’s Why.

    • FACTS OF MAN AND NATURE: We test for over 400 chemicals and heavy metals.

      • Heavy metals are naturally occurring in soils in different regions; we measure to make sure the levels in our food are under California’s strict Prop 65 standards.

      • Chemicals can cross over into crops, even organic ones, through water, airborne drift, and historic soil contamination. Chemicals like glyphosate, for example, can be measured in rainfall.

    • FACTS OF MATH AND SCIENCE

      • All our testing is done in the standard scientific method of taking a representative random sample and testing at a 3rd party lab. Each has a confidence level of accuracy (typically 95%), meaning that the test is not 100% assured to be accurate.

      • Tests can only measure the presence of something, not the absence of it. That means there has to be a threshold amount of the substance present for it to show on the test. Though unlikely, it is scientifically possible that another sample of the same harvest could show a different response.

*We test for metals like lead and arsenic in crops that historically have shown a risk of contamination.